Operations

How to Build a VIP Experience That Fans Will Keep Coming Back for

Love it or loathe it, VIP is a vital and enduring aspect of the festival experience. Some more egalitarian promoters scoff at the notion that some fans are more “important” than others and focus their attention on elevating the whole experience. Others recognize that some fans want to have a more comfortable experience and are

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From the Experts: Making Volunteers the Lifeblood of Your Festival

Most festivals use some mix of professional staff and volunteer workers to run their event. Finding the right balance between professional and volunteer staff depends on the size and culture of your event and can be a process of trial and error. Unfortunately, when event safety and event security are at stake, there is little

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How to Create Safer Events with Crowd Management

Crowd management is, in essence, about the health and safety of everyone at the event. Stuffed audiences, disorganized crowd movement, and long wait times for entry can all lead to an event management professional’s worst nightmare: unwieldy, unhappy attendees. While crowd management is also more than a mere checklist, it’s critical to cover all your

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Jeff Miller

Former-NFL SVP Jeffrey Miller Talks About Fortifying Event Security With Access Control

It’s safe to say that few people in the world are better at improving event security than Jeffrey Miller. After almost 25 years in the Pennsylvania State Police, working his way up from the lowest rank to the highest, Jeffrey was reporting to Governor Rendell as state commissioner of the 9th largest police department in

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Masterclass: Unified Command’s Chad Ladov on Improving Your Live Event Surveillance

Event surveillance should be near the top of every organizers priority list, and having that ubiquitous perspective is essential for managing any mass gathering nowadays. It’s a tragic reality that grave threats to the safety of your patrons have to be considered from the moment you start planning an event. Event security today is a multi-team

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These 5 International Festival Brands Are Conquering Brazil

Alongside awakening giants India, China and Southeast Asia, Brazil is the next major territory for globally inclined festival brands. With a burgeoning homegrown market and audience traveling more and more, the demand for world-class lineups, production and experiences is increasing every year, and a handful of bold international festival brands conquering Brazil. But as with

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rfid technology crossfit games

Watch How RFID Technology Powered the 2017 Reebok CrossFit Games

Intellitix partnered with the 2017 Reebok CrossFit Games to integrate an effective RFID technology solution into their operation. “CrossFit came to us really with one primary goal—enhancing the spectator experience. They wanted to make everything about their experience easy, seamless, integrated, secure, and memorable,” explains Brennan Kerr, Intellitix’s Head of Sports. “The move from LA

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